Your inbox, sorted on your own machine.
Email Triage is for one person with a mailbox they have given up on: it reads the mail, files the noise out of the way, and tells you what actually needs you — and it refuses to send your mail, or your key, to us.
That last part is the whole design, not a setting. There is no account, no server of ours in the middle, and nothing to switch off.
What it refuses to do
- It does not send your mail anywhere except the model you chose, with your key.
- It does not collect analytics, telemetry or crash reports. None.
- It does not delete mail. Ever. Moving is reversible with one command.
- It does not hide its reasoning: every action can be opened to show the judgments behind it.
- It does not guess about what it could not read — an image it cannot see is reported as unread, not treated as empty.
How it works
1. Connect your mailbox. An app password, kept in the macOS Keychain. It proves the connection before it saves anything, and it tells you which server it is talking to.
2. Let it read. Each message gets a handful of atomic judgments — is this phishing, is it bulk, is a person waiting — and the decision is made in code you can read, not in a prompt you cannot.
3. Review, or don't. It files the obvious things and holds the close calls for you. You can take back anything it did, message by message or as a whole run.
Where it runs
Two ways, and you pick.
A separate app, opened when you want it. It lives in your menu bar and its own window. Nothing to install inside your mail program, nothing to configure in it, and it works with any mailbox over IMAP. This is the way we recommend, and the way that costs you nothing but the licence.
Inside your mail program, if you would rather stay there. There is a Thunderbird add-on: select a message, click the button, and see the decision and file it without leaving the window. It decides nothing itself — it asks the app — so it is the same decision and the same record, and taking it back still works. Mail.app is on the list next, and the honest state of every route is written down in the questions page rather than implied here.
Try it before you decide anything
No account, no key, no mailbox. It reads the sample inbox that ships with it, with canned answers, entirely offline:
node triage.mjs --web
That opens the real interface on sample mail. Live mode is the same app with your key and your mailbox.
Price
Everything, for a year, on the machines you personally use.
The same thing, monthly, if that suits you better.
Fourteen days free when you first run it, and the sample inbox is free forever. A licence is checked on your machine, with no licensing server to phone home to.
The shop is not open yet — the company that will take the payments is still being set up. The free trial and the sample inbox work today, and this page will say when there is a link to click rather than pretending there is one.
What it is not, and what it does not do yet
It is not a team product, not a webmail replacement, and not an assistant that writes your replies. It does one job: it takes a mailbox you have stopped reading and makes it small again. If you want your mail in someone else's cloud, there are much bigger companies for that.
- It does not run on your phone. The reading and the deciding happen on your Mac, and nothing of ours runs on an iPhone. If your phone shows the same mailbox, you will see the result there — but if a phone is all you use, this is not for you yet, and saying so is better than selling you a maybe.
- macOS only. No Windows, no Linux, and it is not on the Mac App Store: the App Store's rules would take the architecture with them.
- There is no hosted version. Your mail never passes through a server of ours. If a hosted tier is ever offered it will be a separate product with its own promise and its own price, never a quiet change to this one.
- Thunderbird only, so far, and only if you install the add-on. The add-on is built and packaged; it is not signed or published yet. Other mail programs are decided in the open, in the decision record, before any code.
Questions
There is no support address yet, because the domain that will host it comes with the company. The questions page answers the ten most likely problems first, and it is written for exactly this situation.